Quote of the Day

“The only way to discover the limits of the possible is to go beyond them into the impossible.” ~Arthur Clarke
 

We often use lists to remind us what we need to do, grocery lists, shopping lists and to do lists.   Creating a  TASK TO DO list is a great way to stay organized and focus on the most important things we need to do as well as the most urgent things.  Remember that something can be urgent without being important towards your accomplishment of your goals.   To get the most out of a TASK TO DO list your need to list all the things you need or want to do and then prioritize them in terms of importance.   For example, after you write out your TASK TO DO list go back through and code each item like this:

A – Most important towards accomplishing my goals.

B – Important towards goals and Urgent with a deadline.

C – Important to goals  but not urgent.

D – Not important to goals but urgent.

E – Not important to goals and not urgent.

Now that you understand your list you can decide how you want to work on things.  Working on A things first would be the most helpful in moving me towards accomplishing my goals, but the B items are also important and Urgent with a deadline, so you might first want to work on both the A and B items, knocking out the hardest to accomplish items first because it will get easier as the day goes on.  Then work on C and D items and lastly the E items.

Some people try to do all the easy tasks first putting off the hardest tasks until later.  I prefer to complete the harder tasks first that are the most important in moving me towards my goals because I will have more energy earlier in the day and by accomplishing an A task first I am ensuring a constant movement towards achieving my goals.  Instead of wearing me down, it actually energizes me and helps me build momentum.   Likewise, the B tasks are important and I am able to meet the deadlines by addressing them with some of my A list items.

How many times do you find yourself doing some task that captures your attention at the moment only to realize later that you just spent a lot of time doing something that does not move you towards your goals and was not urgent.  This is called a negative work habit.  Possibly, your goals do not reflect what you really would like to achieve or you have not organized your workday in a way that you have prioritized what is truly important to you.  If you have no specific goals then it is even more difficult to organize a TASK TO DO list because you would have no way of evaluating what is important to you versus simply urgent or what is important might change from day-to-day with your moods.

Creating a TASK TO DO list can usually be done in just a few minutes and doing so gives your whole day direction, plus by having a list handy you can mark items off as you accomplish them, add more as needed and track how many things you are accomplishing.  Saving your lists also provides you a short journal list of what you accomplished on a particular day  in case you need to go back and find some piece of information about the task that was accomplished or to confirm it was actually accomplished.  Likewise, your list can be used to carry over and plan the next day’s TO DO list so perhaps those Items listed under E – not important to goals and not urgent might be able to move up the list if you “want” to do that activity and it becomes more important for your goals such as enjoying life.

 

 

 

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We all face problems in our lives or organizations everyday but unless you have been trained in problem-solving techniques you may find this both challenging and frustrating.  Here are three techniques that have been provided to be helpful when used properly.  Try them out next time you have a problem to solve.

1.  Brainstorming – This technique is best for small groups of 1-12 people who want to generate a lot of ideas quickly but to be successful you must follow a few simple rules.  

First, decided or agree on what ideas you are trying to generate and why.  For example, let’s say the Boss has said that he wants you to find a way to stay in touch with your current and past customers as well as provide some means to provide information to new prospects who visit your website.  You ask him why he wants this and he says in order to help build loyal customers who keep returning to buy more as well as encourage new prospects to start buying.  So, you create a “Desired State” Statement:  “We need to find a way to stay-in-touch with new prospects, current customers and past customers, in order to encourage reordering and new orders.”   Then you organize a small group of nine other people who each has a stake in or stands to benefit from the desired state.

To use “Brainstorming” to work on this statement you begin generating and capturing a list of possible ways to accomplish the desired state.  You want each member to suggest ideas without qualifying their ideas or commenting on others ideas at this point, except to build on the ideas of others.  You encourage people to think “out-of-the-box” and simply to suggest whatever ideas pop into their head.  Do not qualify ideas at this point, just generate as big a list as you can.    Your results might be a partial list something like this:

  1. A series of recurring  TV Ads     -
  2. Monthly Video’s sent to Emails     -
  3. A Monthly eNewsletter with a Sign-Up on the Website     -
  4. Monthly Postcards with Helpful Information mailed out     -
  5. Magazine and newspaper advertising     -
  6. Phone calls to customers and prospects asking about their experience on your website or with your products     -
  7. An online survey of website visitors and customers who buy stuff     -
  8. Personal contact of customers via phone     -
  9. Send them regular blog articles     -
  10. Give them something for free each month or a discount coupon for a purchase     -
  11. Let them join a club where they get regular discounts or become a member by buying something     -
  12. Send our regular emails about new products, discounts and information about the company     -
  13. Provide a rebate offer for all products bought or a certain number of boxtops or labels with proof of purchase mailed in -

After generating your list which will probably be three to four times as large as this one you will need to reduce the list.

2.  List Reduction Techniques - Ways to reduce your list to a manageable number of the best ideas as selected by the group.  Criteria Rating and Weighted Voting.

After creating a big list you might want to then offer helpful information allowing you to qualify the information using some specific criteria.  For example, one logical question is how much money are we willing to allocate to accomplish the desired state?   The Boss did not mention this initially, so before you start reducing the list you should find out what limitations or criteria may be required for a solutions before you spend any more time working on an idea that cannot be implemented because it fails to meet the criteria.  Let’s say the Boss now tells you he would approve a budget of $2,000 a year at this time for a good program.  So, you ask him what he means by a “good” program and he says he wants to be able to measure what kind of response or impact the program is having in terms of increased repeat orders from current and past customers as well as engaging prospects who visit your website.  He would like to see at least fifty percent of all customers become long-term customers and at least ten percent of all prospects who visit your website become customers.  This has now provided you very important qualifying information to help you reduce your list as well as set goals for the actual implementation of a solution.  Reviewing your list against criteria and even rating ideas on how they meet the critieria at this point can help you remove some items from the list.

Anytime you have a list of ideas generated from Brainstorming which could be  the “why” or reasons a problem occurs, contributing factors to a problem, solutions, inhibiting factors, etc., it is a good idea to be able to then reduce your list to the “best” ideas that were generated along with “qualifiers” such as budget constraints or practical implementation issues.  You can do this by telling the group the added qualified information and then briefly discussing each idea as to how it aligns with the qualifiers.  For example, in the list above after some discussion, some ideas were eliminated because of the budget limitations. 

  • A series of recurring  TV Ads     - 
  • Monthly Video’s sent to Emails     -
  • A Monthly eNewsletter with a Sign-Up on the Website     -
  • Monthly Postcards with Helpful Information mailed out     -
  • Magazine and newspaper advertising     -
  • Phone calls to customers and prospects asking about their experience on your website or with your products     -
  • An online survey of website visitors and customers who buy stuff     -
  • Personal contact of customers via phone     -
  • Send them regular blog articles     -
  • Give them something for free each month or a discount coupon for a purchase     -
  • Let them join a club where they get regular discounts or become a member by buying something     -
  • Send our regular emails about new products, discounts and information about the company     -
  • Provide a rebate offer for all products bought or a certain number of boxtops or labels with proof of purchase mailed in -

Then, after the discussion the group members (who hopefully represent the key parties who will be needed to implement the solution) will use weighted voting to pick the best solutions.  Weighted voting is simply a way of allowing members of the group to allocate votes to the ideas they like the best.  This simple method is to take 1 and 1/2 times the total number of items in your list to be reduced as the number votes each member can distribute to the best ideas in the list.  For a group of 10 people and a list of 11 items this will yield 17 votes for each person to distribute any way they choose over the 11 items, and a total of 170 votes for the group.  Each person verbally places their votes in a “round robin” style on each idea which is simply going around the table.  and the resulting list might look like this.  The top four ideas are in bold print.

  • Monthly Video’s sent to Emails     -  20
  • A Monthly eNewsletter with a Sign-Up on the Website     -  52
  • Monthly Postcards with Helpful Information mailed out     -   8
  • Phone calls to customers and prospects asking about their experience on your website or with your products     -   1
  • An online survey of website visitors and customers who buy stuff     -  30
  • Personal contact of customers via phone     -  4
  • Send them regular blog articles     -  35
  • Give them something for free each month or a discount coupon for a purchase     -   5
  • Let them join a club where they get regular discounts or become a member by buying something     -  2
  • Send our regular emails about new products, discounts and information about the company     -   2
  • Provide a rebate offer for all products bought or a certain number of boxtops or labels with proof of purchase mailed in – 1

After the weighted voting  and discussion of the results the group decides  they can develop and implement a solution using all four of the top ways to accomplish the goal.  They will send out a monthly eNewsletter which includes a Video, links to blog articles and other information about new products and the company and they will provide a short customer/prospect survey of their website visitors to see what factors the customers rank highest and lowest in their visits or buying experiences so they can continue to improve their website experience.

 3.  The Balance Sheet – an easy way to help build concensus in a group and to analyze the pro’s and con’s of ideas.

This technique is so simple it is often overlooked but can be used in a variety of ways to help evaluate ideas, solutions, etc.  The idea is to list the various ideas you are evaluating on the left side of a piece of paper and then creat two columns to the right side and label one (+) and the other (-).  Then list the pluses and minuses of each idea in the right column.  For example, let’s say you are considering two possible job positions at different companies.  You might list them like this below. 

 

 

(+)

(-)

Company ABC Well-established, traditional Unknown business to me
Good hiring process & Mgrs Job involves a lot of new material and information
Former employee retiring I’ll be compared to her
Good pay, hours & benefits Little opportunity for growth
Company XYZ Younger, web/branding co. Changeable, less stable biz
Good leadership, environment Poor hiring process left a less than positive impression
Know the job duties well Will be the new ‘junior’ mgr.

The value of this technique is helping you to see the pro’s and cons’ all at once, laid out in an orderly fashion.  As you review your list you will see that certain factors mean more or “weigh more” and are more important to you than others.  In a group this can help the group appreciate the differences in ideas and as an individual it can help you make better decisions as to preferences.

Hope these ideas are helpful to you.  If you need more information about other problem solving techniques or have questions or would like us to train your team please feel free to contact us.  At GreatPeopleWorks.com we are all about maximizing the return on investment of YOU and your human assets.

 

 

Woman weighing a decision over coffeeLISTEN TO THIS BLOG: 

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While some people might call decision-making an art, I think it is more of a science where decisions are based on rational, logic-based analysis tempered with intuitive knowledge about the decision-maker and their ability to carry out the decisions that are made.

Making informed decisions means gathering data or using information that is objective and valuable in helping you evaluate different alternatives along with your personal knowledge of yourself and your ability to carry out or implement the decision.

Good decision-making depends on a number of factors but here’s my list of the top five most important things to remember when making any big decision.

1. What is the expected or hoped-for outcome (Desired State). If you don’t know the “desired state” of where you want to be you can hardly build a map to get there. Too many people simply say things like,”I want more money,” or “I want to spend more time with my family,”.  Neither of these goals is specific or measureable and neither clearly defines the  desired state”.
Here’s a sample of a clearer more specific goals:

I want to be earning at least $150,000 a year by the end of 2012 so that I can enjoy the lifestyle to which I aspire.

I want to spend at least two hours of quality time together daily with my family .

So to start, draw a box and describe your current state and then in another box or another piece of paper describe your desired state along with when you want to achieve this goal and why it is important to you.   Don’t talk yourself out of ambitious goals at this stage. This is like a goal “wish” list. Once you do this then your job is clearer, all you need to do is build a plan (like a bridge) to take you from the current state to the desired state based on the goals and time frames involved.

2.   In any decision always weigh the risks or the costs versus the benefits.  Some people will say that in order to have something later you have to give up something in the present. This is the requirement to pursue any goals.  You must do something different now in order to achieve your goal later.  If you want to retire with a nest egg of $2 Million and you are only 21 years old you can accomplish this goal a number of ways, but almost all of the successful plans do not involved buying lottery tickets twice a week for the next 2,288 weeks.  The best plans will require you to invest about $400+ thousand dollars over your lifeime at a reasonable rate of return in order to have $2 Million at some future date.  You will have to forego buying stuff with that money as your investment grows for later.

3.   Temper your logical decision-making based on data with your intuitive sense of what will work for you.  Another way to consider this is that your goals must agree with your values or you will be conflicted in trying to achieve them.
For example, if you decide you can grow your business much faster by using workshops, classroom settings and public speaking but you are absolutely terrified to be in front of an audience, you will have a problem implementing this goal.  Instead, you might want to make a part of your decision to get some training and coaching in making presentations, running workshops, etc. first in order to evaluate whether you wish to continue to pursue this goal.   Likewise, let’s say you are looking for a job.  One prospect provides a place where you can use your natural interests in creativity and entrepreneurial pursuits and requires your administrative skills also, but the company has a really poor hiring process which turned you off.  The other job has a great hiring process which made you feel valued, a strong sense of rapport with senior managers and the company has a long successful history, but the job itself requires a great deal of administrative skills, some accounting knowledge and practically no opportunity for creativity or your entrepreneurial interests.  Intuition might be telling you to go with thee second job with the better hiring process because it felt better at the moment, but logic says that once the hiring process is over you will be stuck in an administrative job with little opportunity to enjoy your creative and entrepreneurial interests.  Making the wrong decision can result in job frustration or loss.  Learning to recognize when your decisions are intuitive versus fact-based or logical is useful in separating what is really important and seeing the big picture.   Writing down all the pro’s and con’s is also very helpful.

4.  Everything changes.   Re-evaluate and Adjust your decisions as necessary but base your changed decisions on data.  Making a bad decision and then making yourself stick to it is a fairly useless waste of time.  Trying to follow a course of action that is not aligned with our values, is doomed to failure anyway.  But, before you go changing your mind and making a possible second bad decision, go back and analyze why each decision failed?   What was it about this decision in the first place that made you choose it?  Did you make the decision after due diligence in evaluating it logically and rationally or was it an intuitive decision perhaps based on an idea of what could happen or quick success and fast bucks?  What did you learn about yourself from your failure to achieve it and how can you use this knowledge in the future to avoid mistakes?   Everybody makes mistakes but the important thing is to learn from yours as well as adjust your goals and desired outcomes when necessary as circumstances change.

5.  Get a second opinion and more data.  This is absolutely a necessity before getting major surgery but it is also invaluable in providing you data and information from others who have been there before or are experts in a particular area.  Making decisions in a vacuum is almost always guaranteed to result in poor outcomes.   Talking to others generates a variety of data including opinions (which may or may not be based on fact) but also some useful information based on others experiences, actual data, training or education.  Your friends may know you well enough that they can point out disconnects between your decision and the reality they see for you.  Get some data from friends, research, online forums, gather your own data or ask an expert, but get enough information to make an informed decision based on data and not just feelings alone.   To make this easier, when you ask others about something ask them what they think and not what they feel, or ask them if they know of anyone else who has done something like this and for a referral to this person.

 

 

Alternative relationship arrangementsListen to this Blog: 

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Next week marks six years of same-sex marriage in Canada.  In spite of all the rhetoric south of the border about the impending failure of marriage, eternal damnation, the wrath of God and so on not much has really changed in Canada.  God apparently doesn’t seem to mind if two people of the same sex wish to commit to a relationship with each other and no longer does the Canadian government.

In Canada the rates of divorce have actually been declining in although when you think about it the chances for finding a new mate in another relationship practically doubled overnight.  Guess, having a same-sex alternative was not a major factor in the reason people are getting divorced.

My Father who was an Attorney and an Associate Circuit Court Judge for most of his life (1909-1998) handled many divorce and child custody cases..  He believed that money was at the heart of most divorces; either not having enough of it, or one party spending all they had much to the chagrin of the other party.   What they spend the money on is evident in the Canadian statistics;  drinking, gambling, and infidelity rank pretty high in their divorce cases.  Those are probably the same leading contenders in the U.S., and all of them can be expensive, coming back to money as a key reason.  Most states here just use irreconcilable differences or some other legalese meaning at least one party wants out of the relationship but money is probably a big factor in most of them.

Why some people in the U.S.  think they need to be an Almighty Deity’s police force on earth I’ve never understood.  After all, if a Deity is truly Almighty they can certainly police us without help.    Likewise, if we are misinterpreting what the Deity said then He or She or It can certainly send a new message, perhaps even using updated media like a mass text message that suddenly appears on every persons Smartphone saying, “Thou shall not kill”  signed…God, or whatever particular activity God would like us to stop or even encourage like “Love others as you love yourself …JC”, but of course, both of these have already been said quite well and we keep ignoring them.  Perhaps, that is why God has not sent any text messages, we didn’t pay attention the first time he told us in person, why expect us to be different now.  Maybe if we started paying attention He or She or It would pick-up the conversation again.

My church, part of the United Church of Christ, says “Don’t put a period where God put a comma” meaning that God is not done speaking, but they stop short of reminding us it is a two-way conversation.  If we are not paying attention to what he has already said such as “Love Others as You Love Yourself”, why would God keep talking anyway?  Loving others as we love ourselves suggests to me that allowing same-sex marriage is clearly a way to do this, by allowing others to share in the same rites, experiences, opportunities and suffer the same miseries as the rest of us.   After all why should straight heterosexual people be the only ones struggling with how to pay the mortgage, find a job, feed the kids, decide who will vacuum, how to handle in-laws and so on?  Let gay and lesbians struggle too.  Apparently, that’s about all the difference it has made in Canada, unless of course the decline in divorce rates is due to same-sex partners staying married longer?

 

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  Listen to this Blog Article.

Do you really trust yourself?   Would you trust yourself to make the right decisions in a life and death situation?  You do it every time you drive a car.  When you drive do you rely on yourself to make the right decisions, like not trying to eat a Whopper while arguing on your cell phone and while passing a tractor-trailer?  (multi-tasking at its worst)   Do you trust yourself to ask for help when you need it or to make the best decisions about what you eat, such as not even ordering that Whopper?  I recently watched a great movie, Fat, Sick and Nearly Dead,” on Netflix.  It is a documentary that at the very least could be life-changing for many people and I wholeheartedly recommend it for the positive information and ideas it presents.  It is by no means a lecture on what we are doing wrong, but more an explanation of how so many obese Americans and Australians have gotten to this point and what we can do about it, personally on a daily basis in our decisions.   What struck me about the film is that of the many people interviewed on the street about eating and the problems with making food choices, most simply did not trust themselves to make the right decisions.  Wow!  A light went off in my brain (or maybe I had a minor stroke) but what occurred to me is that most of the people felt that they could not rely on themselves to make the right food choices and many actually believed they were “addicted” or “hooked” on fast foods.   To my knowledge no actual foods have ever been shown to be addictive,  although for me peanut butter is close to a drug.

I have been reading with amusement the hype surrounding the opening of a new burger joint in Dallas which advertises incredibly large and unhealthy burgers along with things like chili cheese fries to ensure your heart stops in half the time versus downing a Big Mac daily.  Of course, Texas is the home of burgers.  Whataburger is headquartered in San Antonio and a quick search of burger places in Dallas reveals some names which suggests you are taking your life in your hands by eating a constant stream of burgers.  For example:  Burger Girl, Twisted Root Burger, Burger House, Smashburger, Big Dave’s Burger Emporium, Fat Daddy’s Burger House, Square Burger and the latest culprit In-N-Out Burger which will stack burgers 3 and 4 patties high, certainly larger than can possibly fit in a normal mouth.   We are a society that is playing Russian Roulette with our diets and as anyone who has ever played Russian Roulette knows (watch the movie or this excerpt from  The Deer Hunter if you need to learn the game) everyone who plays Russian Roulette eventually loses.  The odds are 1 in 6 it could be the first time you play.

The Obama administration is fighting an uphill battle trying to limit the ability of junk food manufacturers to target their advertising for junk food to children.   If we are training our children to grow up on junk food and unhealthy fat andhigh-calorie meals we are dooming them to early obesity, illness and death.  Instead, we should actually be outraged that profiteering companies are just like dope dealers and drug pushers who put a shine on dangerous drugs.  These profiteers glorify, glamorize and promote unhealthy, killing food products that are destroying our society, creating huge illness problems and dooming our children to the same fate.  Isn’t it time we started taking some steps to change our future.  We used to picture America as the land full of free, healthy, pioneers able to leap into the fray to protect our freedoms and rights.  Instead, we are becoming a nation of obese, slovenly, lazy people too fat, too sick and nearly dead to do much more than fan the flies off our chili cheese fries.

Having watched the movie, which was recommended by my daughter, I now need to call her to discuss it.  In all likelihood we will both be “fasting” with micronutrients  in the very near future and making some permanent lifestyle change decisions.  Care to join us?  You will need to trust the process and to trust yourself to make yourself healthy again.  It’s a big step for most of us but imagine how much better you will feel?  Trust yourself.

 

 

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– (Summary) Role models inspire us, they help our children build their dreams about who they will become and they remind us of what is important.  Can you guess who this Role Model is we talk about in the first part of the Audio?

 

 

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- (Summary) To be happy we must live according to our values.  When we do not live according to our values we feel dishonest, unhappy, depressed.  Sometimes it is hard to get out of a rut when all you see around you are the sides of the rut you are in.  That’s when life coaching is helpful.  It is a process to help you see over the top of the ruts and to build a way to climb back out of the rut and get on the path to success.

 

 

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- (Summary)  It is easy to have goals.  We all have goals, little ones, big ones, some of them we aren’t even aware of but there is an art of setting S.M.A.R.T.E.R. goals.  These goals will actually be the foundation of plans to get  you there.

 

 

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(Summary) Most of us would like to become more influential but we don’t know how.  We may know part of what it takes or we think we know but we still find ourselves coming up short.  For anyone who wants to succeed in sales, management or trying to build a business, learning to master the 21 laws of  influence is one way to speed you on your way.

 

 

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-  (Summary) While this pertains directly to the Thanksgiving holiday, it based in solid evidence that being thankful is a very powerful way to overcome depression, improve your outlook and keep you focused on what is “good” in your life versus what is missing or not-so-good.

 

 

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(Summary) We all have basic needs that must be satisfied in order for us to grow.  After these needs are satisfied we develop a higher level of needs such as acceptance, belonging, status, prestige and eventually we surpass even these needs and become self-actualized achieving our true potential.

 

 

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(Summary) Negative habits and attitudes keep people from succeeding but like any habit they are difficult to change, but not impossible.  The method to get rid of negative habits is to recognize and identify them and gradually replace them with positive habits.  It is not so hard when you take a methodical approach and the benefits are enormous since instead of bad habits you will then have good ones.

 

 

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- (Summary) It’s so easy at New Years to say we will do this or that thing, but unless we actually write down our goals they are quickly ignored or remembered only as a way to flog ourselves for failing to achieve them.  Instead of saying a goal write it down, then write down exactly what you will do differently every day in order to achieve that goal, then measure your progress and keep a log of your actions towards your goal.  Soon, you will find you have succeeded.

 

 

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– (Summary) – If you are in a job search or career development move you will no doubt be exposed to some pretty strange interview questions and probably some sort of personality or job-related behavioral assessment.  Never fear, here is the logic and basis for these questions and how you can be prepared for whatever they throw at you.

 

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– (Summary) A tribute to the 4th of July.

 

 

 

 

 

 

Learn Basketball Learn Life – First in a series of interviews with Coach Charlie Miller of ATTACK! Basketball Academy in the Dallas Metroplex.

 

 

 

Integrity is a learned trait and I saw it being taught this week-end at the Attack Basketball Academy in Dallas.

Picture of Charlie MillerCharlie Miller, owner of Attack and a former high school, college and professional basketball player started Attack in order to teach kids in grades 1 thru 12  fundamental skills on the court that are usual throughout life such as integrity, teamwork, character and accountability.  Being a member of Team Attack goes beyond teaching beginners or advanced players basketball skills but helping them master some of the underlying skills that make people successful at school, work and in relationships with others.

Charlie is a strong believer in work ethic, personal responsibility and determination, so one aspect of his program is Operation 90, where he asks his players to practice at least 90 minutes a week on a court and to keep a log of how many minutes they spend and when.  This is to be done without having their parents or Coach Charlie reminding them to do it.  The program teaches and requires integrity since the only person cheated if a player fails to do his “90″ or fibs about it, is the player himself.

Having grown up playing a wide variety of sports Charlie fell into basketball as a substitute where his 6’7″ height was valued.  However, Charlie learned from his High School Coach that simply because he was tall and in the middle in the past did not mean he would be a successful Center.  He actually ended-up as a forward playing for Coach Bobby Knight at Indiana University for two years as he finished college.

Charlie’s philosophy is that basketball and “all sports are 80% mental and 20% physical”.  So, he spends a lot of time on the court and off talking to his players, modeling behaviors in order to provide an example of what he would like to see.  His program works with all levels of players, even beginners who know only that a basketball is round and a football is not.  It is not a “select” program which he says helps make it unique and builds a better team with a greater diversity of players and backgrounds.  Watching a couple of hours of practice demonstrated that he puts in a lot of effort and focus with the kids and it pays off.  Two of the Mothers who were watching their children practice said that all three of their children loved the program and Coach Charlie.  They also said that not only had their skills improved but their love for the game had as well.  The latest win by the Dallas Mavericks is an added inspirational kick.

Charlie Miller is living up to the to Oxford dictionary definition of integrity:  “the quality of being honest and having strong moral principles such as a gentleman of complete integrity.”  I’m glad he is teaching it to others.  Check it out:

 

 

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